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Accessibility Statement

Last reviewed: July 22, 2026

Our commitment

Everyone deserves clear mortgage guidance — including visitors who use assistive technology. Mortgage Matters aims for this website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

What we’ve built in

  • Semantic HTML landmarks, a logical heading hierarchy, and a skip-to-content link
  • Full keyboard navigation with visible focus indicators
  • Form labels tied to inputs, with clear inline error messages
  • Color contrast checked against WCAG AA on light and dark sections
  • Animations disabled automatically for visitors who prefer reduced motion
  • Text alternatives for meaningful images; decorative graphics hidden from screen readers
  • Responsive layouts that support zoom up to 200% without loss of content

Known limitations

We are not currently aware of any accessibility barriers on this site. If you encounter one, please tell us using the contact information below — we take reports seriously and will work to fix verified issues promptly.

Tell us if something isn’t working

If any part of this site is difficult to use with your assistive technology, we want to know — and we’ll work with you to provide the information another way, promptly.

  • Call (469) 807-1300
  • Email hello@mtgmatters.com with the subject “Accessibility”
Privacy policy Terms of use Licensing & disclosures Accessibility

Mortgage Matters Corporation · NMLS #1856457 · nmlsconsumeraccess.org. Equal Housing Opportunity. Licensed in Alabama, Colorado, Florida, Louisiana, Oklahoma, and Texas.

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.

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